Manufacturers have said they prefer companies dedicated to just their brands and that’s why we only process claims for Toyota and Lexus dealers exclusively. Why chance working with a company who is constantly changing hats to meet the manufacturer when
WHY YOU’RE LOOSING MONEY
That’s why we specialize in Toyota brand warranty admin for a select number of dealers. Kind of like the master techs you have out in your bays we have honed our skills on just one brand and know it better than anyone else
TOYOTA CLERK
TOYOTA WARRANTY IS ALL I DO Why would you trust this revenue stream to just anyone ? Folks, I have spent over 25 years working in dealerships just like yours and I know what happens in your service departments every
cleaning up the schedule for year end
Is this the response………… View this email in your browser Is this the response you get when you ask about your warranty receivables ? Folks, were into the last quarter and year end is fast approaching. I think we
CSJ CAMPAIGN OPENS…. C0J CLOSES
Hey folks, Just a couple of heads up notifications. With the anouncement of the CSJ campaign we have now seen the end of C0J so any customers comming in the door should NOT be inspected and repaired using the outdated
Do you need help cleaning up your schedule ?
Have you looked at your schedule and wondered why there were so many aging claims over 60 days. Unless they are in pending status that’s your money…. sitting. I offer a clean up service where by I take a run through
What makes a good warranty adminstrator ?
There was a time when the warranty administrator wore many hats, unfortunately the first hat they put on probably wasn’t for claims processing. We appointed someone in the office to take on the job of managing our warranty receivables along
Warranty Adjustments …the dirty truth
How much money do you carry month over month on your warranty schedule ? How much is current and how much is aging……. fast ? What percentage of your claims are written off to policy, and who decides to
Policy adjustments as a chargeback?
Many pay plans in the service and parts department are based on sales. Some are based on hours per RO or total gross profit, but there are any number of variation of pay plans out there. Technicians are getting paid by the hour
Whats the true cost of your warranty clerk ?
The Small Business Association tells us that the average employee expense is 40% of their base pay. This expense encompasses payroll taxs and expenses, vacation time, sick or personal time, and training. If you factored in the lost time due